Richmond Mall Info

Richmond Mall Gift Cards are available to purchase from the Information Desk. The gift cards can be redeemed at any of the 70+ stores in the mall. You can choose the amount you would like to load, between $10 and $1000 per card.

Richmond Mall gift cards are very popular gifts for birthdays, Christmas and other celebrations. They are also great as a thank you gift, prizes for sports teams and as gratefully received donations to charitable organisations.

Check your balance here: https://portal.ecardsolutions....

To make your shopping experience more convenient we offer free gift wrapping for gifts purchased at Richmond Mall. So, if you're running short of time to wrap a present make sure you see the friendly team at the Information Desk.

The free gift wrapping service is available at the Information Desk located near the Queen Street entrance.

The Richmond Mall Parent's Room is a family-friendly space that is designed as a convenient spot for parents with young children. The room is equipped with:

• Private and comfortable feeding areas
• Baby change tables
• Microwave
• Toddlers fenced off play area
• TV - Disney Channel
• Toddler toilets
• Drinking water

We work hard to ensure the parents room is kept clean and tidy for our customers with young ones. Thank you to our dedicated cleaning team for the great job they do in making this happen.

The Parent's Room is located down the corridor opposite The Body Shop / next to Acquisitions, near the food court.

Shopping at Richmond Mall with young ones? Do they need to burn off some energy? Take them to the Richmond Mall toddler’s play area. The toddler’s play area is suitable for children under the age of 5. Please note this is a parent monitored zone. This means parents are responsible for their children, and children must not be left unattended.

There is an adjoining seating area for you to watch your children play whilst you have a coffee or a bite to eat form one of our nearby eateries.

Our Information Desk is located near the Queen Street entrance and is open during normal mall trading hours. Our friendly team can provide you with a wide range of helpful information about the Mall. We offer services including gift voucher sales, free gift wrapping, access to wheelchairs and strollers, and ticket sales for community events.

Other services include binding, scanning, photocopying and printing documents.

Phone enquiries are welcome on (03) 544 6259 or email info@richmondmall.co.nz

Richmond Mall has over 700 free customer carparks. With five entrance ways into the mall, there is lots of convenient parking options available. For our customer's convenience Richmond Mall also has:

• Disabled parking
• Stork parking

These parks are located at the key entrance points into the mall.

Parking Breach Notice

The carpark is monitored to ensure there is always parking available for customers at Richmond Mall. The Parking Enforcement Services ensure customers are not denied a parking space by people using it for other purposes. For this reason, there is a time limit of 3 hours free parking. Please note, car parks are for the use of Richmond Mall customers only, so please don’t be offended if you are asked to verify that you have been shopping at the Mall.

There are two bathroom facilities located within Richmond Mall; one adjacent to the food court which includes the Parent's Room, and the other one is located next to Whitcoulls.

We work hard to ensure our toilets are kept clean and tidy for our customers and thank our dedicated cleaning team for maintaining a high standard of cleanliness.